Support

If you need help with Refreak, you’re in the right place.

Contact

• Email: support@refreak.com

Common topics

• Installation issues: Ensure you are using the latest browser version and have a stable internet connection when installing the extension.
• Bug reports: Describe the issue, steps to reproduce, and your browser version.

Extension permissions

• Storage: stores your extension preferences (feature toggles, UI language) and on/off state between sessions.
• Host access (FACEIT): required to fetch player profiles, match statistics, and team/player information from FACEIT while you browse FACEIT pages.

We do not collect personal data and do not process payments.

We usually respond within 1–2 business days.